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HomeBusiness IntelligenceDojo Highlight: Dojo Black Belt Grant Smith

Dojo Highlight: Dojo Black Belt Grant Smith

The Dojo is Domo’s on-line neighborhood discussion board targeted on connecting, collaborating, and sharing greatest practices to leverage the ability of the Domo platform. It’s monitored every day by Domo neighborhood consultants and is a central place the place you’ll be able to ask questions, discover solutions, search options, and specific concepts.

Headshot of Grant Smith, Dojo's recent Black Belt

Grant Smith, BI supervisor at Sweetwater Sound, the most important on-line retailer of musical devices within the U.S., has been an energetic member of the Dojo since his early days as a Domo person. The Dojo awards neighborhood members with totally different colour belts—much like karate—as they degree up within the discussion board by answering and posing questions. This gamification system is one thing Grant, a competitor at coronary heart, has responded effectively to. In actual fact, Grant lately grew to become the first-ever Black Belt since upping the rank problem on the Dojo. To study extra about Grant and what drove him to turn out to be a black belt, we met and talked it out. Right here’s how the dialog went …

Q: Grant, initially, congratulations on changing into the first-ever Black Belt within the Dojo. That’s such an superior accomplishment. I assume you’re in Domo on a regular basis. Is {that a} honest assumption?

A: I dwell, eat, and breathe Domo. I’m in there each single day, whether or not it’s making an attempt to unravel issues with all of the totally different instruments Domo has, creating new playing cards, dashboards and pages, or simply making an attempt to turn out to be a greater technical useful resource for all the opposite “Domo Brokers” we’ve got inside our firm.

Q: How has the Domo platform helped you personally, and the way has it helped Sweetwater Sound?

A: At any time when I can automate issues, I attempt to. Domo has been a giant assist in that regard, as a result of it makes it really easy to drag information in from a considerable amount of totally different sources, which is large for an internet retail firm like ours.

With Domo, we’ve actually been in a position to give information to stakeholders to make extra correct and faster choices. The enjoyable half is once you see that mild swap of their mind go on. They’re like, “Oh, now that I’ve this information and I’ve that information, can we do one thing like this? Can we possibly look to see how our ROI is doing on this giveaway?” That’s actually thrilling to witness.

Q: So, you’ve actually seen Domo affect the tradition.

A: Yeah, almost each single division is using Domo in a technique or one other now, whether or not it’s the reporting facet, the embedded analytics instrument Domo All over the place—you identify it.

Q: What are one or two issues that you’d inform a brand new Domo person?

A: It’s type of a joke, however my go-to saying is, “There’s an API for that.” Domo is a such a strong instrument. You may customise it and do lots of cool issues with it. So, for anyone new, it’s only a matter of understanding that you’ve the information at your fingertips (with Domo), and from there, it’s really easy to mess around with and take a look at issues in another way and rapidly.

Q: When did you’re feeling such as you knew that you just had been going to turn out to be a grasp of the Domo platform?

A: Once I was employed. Domo was brand-new to me once we started the implementation course of again in 2019. However my character is such that I wished to take possession of it. And it’s been a enjoyable expertise. I really like determining easy methods to clear up issues, or easy methods to configure one thing.

That’s why I initially went onto the Dojo. I hopped on a couple of month or so after we began with Domo. I simply occurred upon it, actually. Again then, it was a reasonably quiet house, simply because Domo’s person base was smaller than it’s now.

I’m going by this philosophy of one of the best ways to study is to show. It’s a matter of, “How can I reply that query?” If I can’t reply it, then I don’t comprehend it. It’s having that mindset of like, “Can I clarify it to a 5-year-old, or a 15-year-old?” To elucidate it entails ensuring you perceive it sufficient your self.

I didn’t actually have lots of questions after I hopped on the Dojo, however different folks did. And so, after I was first beginning out, I used to be like, “Oh, hey, anyone has this query that they’re making an attempt to reply. I don’t comprehend it.” And that may immediate me to mess around with Domo, to see if I may clear up these issues. That’s how I realized most of Domo—by making an attempt to reply different folks’s questions.

Q: What’s the most useful facet of the Dojo for you now?

A: I’ve been in a position to construct lots of good relationships with different Domo customers. I’m in a position to choose their brains and ask, “How do you do this stuff? How do you do this?” Having these connections is actually helpful.

Q: Let’s discuss in regards to the gamification facet of the Dojo. What’s it in regards to the badges and the purpose system that you just like a lot?

A: I’m simply aggressive. I wished to get to Black Belt earlier than another person did—which can clarify why I’ll or might not have been on the Dojo answering questions whereas I used to be on trip!  If there’s a leaderboard for me to attempt to climb, I’m going to go for it. And it’s enjoyable to get badges alongside the best way. Being the information nerd that I’m, I really like stats. I take pleasure in making an attempt to determine, “OK, what number of factors do I get for this? What’s that value? And are there any new badges on the market that I can get bonus factors with?”

Q: What motivated you to turn out to be a Black Belt, apart from simply being aggressive?

A: I simply have this ardour for coaching and instructing folks to allow them to get extra out of the platform and make cool stuff. That’s why I did a Domopalooza discuss. You may discuss in regards to the product all day lengthy, however how do you apply it to your job, in your firm? How do you clear up issues with it? That’s what pursuits me probably the most.

Q: What does it imply to you to be a Main Domo? And what does that appear like at Sweetwater Sound?

A: As a Main Domo, I’m basically answerable for ensuring that everybody can depend on Domo and use it efficiently—and that it doesn’t turn out to be a swampy mess! The purpose is for everybody to have the ability to make sooner, higher, and smarter choices with information, and a giant a part of assembly that purpose is to make sure that the whole lot in our system is well-maintained and well-governed.

As for what it appears to be like like, Domo fosters lots of discussions round information governance, together with the place our information lives, what it represents, whose definition is the right definition, and so forth. And it’s the premise of an inner bi-weekly assembly that I lead round any new options which might be accessible, any new initiatives we’ve taken on, or any questions which have come up previously that we now have solutions to.

These conferences have additionally given everybody an opportunity to type of rejoice what they’ve been in a position to obtain with the Domo platform, which may then be utilized by others, as effectively. That’s large not simply on these ranges, however on gaining buy-in all through the whole firm, too.

Q: Final query: If you’re speaking to a peer exterior of Sweetwater Sound, what would you need them to learn about Domo?

A: I might say that it offers you lots of flexibility. It offers energy to finish customers, as a result of it allows them to slice and cube information nevertheless they see match. You may go very excessive degree, or you’ll be able to go tremendous technical with it. It simply is determined by what precisely you’re making an attempt to perform.



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